THE JOY ENTERPRISES LIMITED LIFETIME WARRANTY.
This warranty covers any defects in materials or workmanship. If one of our products ever breaks or fails because of material or manufacturing defect, we’ll replace the knife. This warranty runs as long as you own your Joy Enterprises product. Coverage ends if you sell or otherwise transfer the product to someone else, or if your product is modified in any way.
This warranty does not cover breakage or failure due to misuse.. Our products rarely break or fail because of a defect. Usually they break or fail from what we call “abuse”—using them for unsuitable tasks like prying or pounding. This warranty does not cover failure of mechanisms due to your failure to properly maintain them. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of consequential damages, so this exclusion or limitation may not apply to you. Misuse of some products can cause serious injury or even death. It can also cause your item to break or fail and the Joy Enterprises limited lifetime warranty will not apply.
If you have a problem with a Joy Enterprises product or accessory which is the result of a defect in materials or workmanship per the warranty statements above, here is how to return it to us.
• Package your product securely and insure it for your own protection.
• Include a note with a brief description of the problem and how it occurred.
• Include your name, street address, telephone number and email address if available.
• Send your item to:
5657 45th Street
West Palm Beach, FL 33407 USA